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4.8

Based on 23 reviews

19:44 01 Jun 20

Very seldom do I write reviews but when I receive exceptional service I feel compelled to let others know. Today around lunch time our garage door opener chain broke and I needed to find someone that could come out quickly. Had heard so many good things about Fort Wayne Door and decided to give them a call. 2 hours later everything is fixed and the door operates the best it ever had.Mark (the technician) was professional, kind and he really knows his stuff. People with his kind of work ethic are hard to find. I am extremely happy with the work he did and the cost was very reasonable. The person that took my phone call was also very nice and I was extremely surprised how fast they came out. Same day service, yeah!!!You have a customer for life and I already have told some of my neighbors that also have garage door issues. Thank you!!!!!

Chris Marsh

15:48 21 Mar 20

Quality . Professional. Great price, highly recommend

Austin Paparella

13:22 11 Oct 19

Awesome experience, Bronson Enquist connected us with fort wayne door. Everyone was polite and helped us out through to the end, and the communication throughout the proccess was efficient. Best price in town.Thank you all!

william Blunt

06:04 02 Oct 19

Good servive but didn't have what we needed.

Jason Crandal

20:16 25 Sep 19

Ft Wayne Door offers the service that we all wish we could get. I needed a quick repair done, 2 hours after I called to make an appt, they were already there. Once there, Mark looked at the situation and not only made the repair I called in but suggested a couple of other repairs (for not much more money) so that our door would be good for years to come. That was amazing to hear after the last two repair companies said these are temporarily repairs you need a new door and tried to sell me one.If you want quick, reasonably priced honest work these guys are the place to go!

Danielle Wilson

21:06 29 Aug 19

Very nice buisiness! Had someone out the same day and even came earlier because of a cancellation..My technician (Mark) was very professional and took the time to explain everything to me in a way that I understood as I am NOT mechanically inclined. I HIGHLY recommend Fort Wayne door!

Ain Nune

17:51 24 Jun 19

I managed to get our old garage door unhinged and stuck with one side off-tracks. Doing a google search and reading reviews, I was dreading the call and how I would describe the problem (I know nothing about garage doors). I found Ft. Wayne Door Inc. and was pleasantly surprised by the professionalism and decorum with which the gentleman (John?) responded: not overly technical, rational, but most importantly patient and kind. This was a good sign. He said he could have someone out within half an hour. And so they did. A crew of two arrived changed some parts on the door and tracks, did some maintenance. I was very worried it would have needed a replacement as the door has some damages and tracks are flimsy, but nope... they fixed it, gave me some sound advice about prolonging its life, and recommended some money saving tips given the age it. I am so happy that they were (1) reasonably priced, (2) honest and helpful - building good business through human relations and not immediate profit, and (3) professionalism and efficiency. I wish other businesses and services would learn from your model. Thank you for a job well done!

kassee kay

18:45 18 Apr 19

Wonderful customer service. Same day service for a garage that wouldn’t open. Mark was incredibly diligent and went above and beyond. He called me out to the garage to show me exactly what he was doing. Even asked if I had lightbulbs so he could change them for me and showed me how to change the timer on my light. Will never use a different company in Fort Wayne, you shouldn’t either.

Stephan Hosier

14:40 29 Jun 18

Fast, friendly and courteous. Would recommend!

Brad Wilson

02:37 10 May 18

Great service! Will use them again no questions asked!

Aimee Lackey

17:35 26 Sep 16

Highly recommend this company. I called due to a smoking garage door opener. The associate on the phone was extremely helpful and professional. Gave me prices and fees up front. They had a service guy here within the hour! Dee showed up and took a look, and was able to repair an old capacitor! I was delightfully surprised that I didn't have to replace the whole opener with a new one! I would call them again in a heart beat! Thanks Fort Wayne Door and Dee!

Deborah Ross

12:27 01 Aug 16

Very friendly, efficient , and professional. Great old time service. Not just a number!!!

Abby Schmiesing

15:19 16 Jul 14

I called around to various companies to service my garage door, and this was the only place that was very up-front and clear about pricing (and offered the best price by far). I spoke to Joe, who was wonderfully helpful. Every other company just wanted me to give them my address right away to get someone out there before telling me how much it would cost. Joe at FW Door spoke with me about possible common issues and what it would take to fix each of them. They were able to come out to fix it in no time. It was serviced very efficiently.. in under 30 minutes. I HIGHLY recommend this company!

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